Best practice of the week: 3.2.1 Workflow analysis
You might now see disrupted workflow, supply chains and lines of communications. There are well-established best practices for quickly defining and redesigning efficient work processes: your employees, customers, vendors and community are counting on you. Keep calm and carry on!
THE CENTER’S MANAGEMENT TERM OF THE WEEK: 3.2.1 Workflow analysis.
Definition of Workflow analysis: Determining how to optimize the sequence of activities for routine and customized work.
Practice Summary
- Define: What (purpose), Why (inputs and outputs), How (main tasks), When, Who, Where
- Determine: major decision points
- Develop: a checklist for completeness and a workflow diagram for efficiency and consistency
3 Good Questions (discuss in a management meeting)
- What can happen to change our work processes?
- Do we have too many exceptions to our standard processes?
- How does our physical layout limit process efficiencies?
Each term in The GMs Index includes a definition, synonyms, discussion questions and approved resources.
World War II forced many innovations which in its aftermath improved the global quality of life: penicillin, computers and pressurized airplane cabins. In today’s crisis, your team can strengthen their collaborative spirit by working together to develop new and better means of working.
