Best practice stories
These posts come from true stories by competent and caring managers like you. They’ll let you bring the latest thinking into your meetings. Browse the search and category menu: there’s probably a post on something you’re working on today!
Is Your Succession Plan Creating or Controlling Chaos?
Our Workgroup shared stories of succession plans gone bad. One was told she was in the succession plan. Yay! But [...]
Why Do Good People Become Bad Bosses?
Sally is a genuinely nice person. She’s also knowledgeable, creative, and hardworking. She believes in what her company does. But [...]
A Radical Communications Protocol
If communications is always the employees’ #1 complaint, it should be the #1 use of a manager’s time. Using too [...]
Do Your Facilities Make a Stunning First Impression?
The entry sign to a Workgroup member’s building is crooked, which bugs the heck out of the marketing manager. Yes, [...]
The Five Stages of Ethical Vendor Relations
This fictional letter prescribes the five stages of a vendor relationship, a part of supply chain management. The stories reflect [...]
How and Why to Be a Humble Manager
Humble managers are valuable to their organizations because they delegate generously, generate loyalty, and encourage innovation with no threat [...]
Adversity, The Ultimate Test of a Manager
Adversity proves a manager’s ability to develop a team’s spirit, collaboration, commitment, and skill. It tests the manager’s competence, compassion, [...]
Don’t Churn Your Org Chart!
When your organization chart isn’t optimal, your organization isn’t optimized Your chart shows the best way to distribute work among [...]
The Iron Triangle of Ethical Management Decisions
Every conscientious leader knows that one ethical breach by one employee can wreck an organization. They also worry good employees [...]