Best practice stories
These posts come from true stories by competent and caring managers like you. They’ll let you bring the latest thinking into your meetings. Browse the search and category menu: there’s probably a post on something you’re working on today!
Are Your Job Descriptions Electromagnets?
Are your job descriptions outdated, incomplete, or boring? If so, you’re wasting weeks on the wrong candidates or, worse, hiring [...]
Why Don’t You Know You Hired a Bad Manager?
Senior managers sometimes don’t know they have an unethical or incompetent manager, even though they know bad managers increase turnover, [...]
The 7 Barriers to Caring Leadership
Good leaders care about their employees: they actively and thoughtfully help them reach their goals. But organizations often create barriers [...]
How to Be a Truly Caring Manager
Caring managers are compassionate, challenging, and tough. But do we really understand these important words? Two Workgroup members said that [...]
Is Your Succession Plan Creating or Controlling Chaos?
Our Workgroup shared stories of succession plans gone bad. One was told she was in the succession plan. Yay! But [...]
Why Do Good People Become Bad Bosses?
Sally is a genuinely nice person. She’s also knowledgeable, creative, and hardworking. She believes in what her company does. But [...]
A Radical Communications Protocol
If communications is always the employees’ #1 complaint, it should be the #1 use of a manager’s time. Using too [...]
Do Your Facilities Make a Stunning First Impression?
The entry sign to a Workgroup member’s building is crooked, which bugs the heck out of the marketing manager. Yes, [...]
The Five Stages of Ethical Vendor Relations
This fictional letter prescribes the five stages of a vendor relationship, a part of supply chain management. The stories reflect [...]