Best practice stories
These posts come from true stories by competent and caring managers like you. They’ll let you bring the latest thinking into your meetings. Browse the search and category menu: there’s probably a post on something you’re working on today!
Now THAT’S how to start a presentation!
Workgroup report: What’s critical to a great presentation? Sometimes one presentation can boost your career a step—or bail you [...]
How should the CEO be evaluated?
How should the CEO be evaluated? Participants Al Antoniewicz, Kaushal Chari, Cheryl DeMars, Steve Johannsen, Bryon Johnson, Bill Mitchell, [...]
Who Should Do What When? (Organization design)
Don’t try to do too much with your org chart: it’s hard enough. Organization design is how to arrange [...]
The 3 Ingredients of Failure
How should managers analyze successes and failures? Ideas fail because their of concept, presentation or execution—but success requires all [...]
Long-Distance Relay: A CRM is Worth It
How can you get a big CRM payback? Topic question: How can you make a CRM provide a big [...]
Put the Client First and Trust Success Will Follow
Engaging technical professionals in the client conversation Servant Sales practitioners hone their craft through the use of thoughtful and helpful [...]
When In Doubt Count Something and Divide It By Something Else
How do you quantify cost/benefit? Yes, intuition and judgement are keys to big decisions, but are you using informed [...]
You SURE the market wants this?
Workgroup report: When is the right time to launch a new product or service? Mid-sized businesses need system to [...]
Servant Sales: Principles for Ethical, Effective and Authentic Sales
The sales process is itself valuable to the prospect, through asking thoughtful and helpful questions. Practitioners are patient and search [...]









